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FAQs

  1. Click on the COURSES tab or use the COURSE SEARCH FIELD on any page
  2. Pick your STATE and PROFESSION from the drop down menu and click the “SEARCH COURSES” button
  3. Pick a course and click the purchase button OR click on the course title or details button and add the course to your shopping cart
  4. Once you have added your course(s) click the checkout button at the bottom of the page
  5. The system will instruct you to REGISTER: Enter your name, address as you would like it to print out on your certificate and create a Login (email address and password).

You will enter your license number, as directed, IN your account after checkout.

Next, you will be directed through the payment process.

After completing the purchase, you will have immediate access and will be able to view/read the course and then take the post-test.

Finally, following successful completion of the post-test, you will immediately be able to print out a certificate of course completion for your CEU records.

Click on the Purchase Unlimited Access

Proceed through the Registration and Checkout process

  1. After you have paid for Unlimited Access, return to the course catalog and find an Unlimited course that you would like to take.  Unlimited courses are denoted with an orange “U” in the upper lefthand corner.
  2. Click Add Course
  3. The course will then be in your account
  4. You can add courses one at a time or multiple at a time – your choice.

After adding the course, you will be able to view/read the course and then take the post-test.

Finally, following successful completion of the post-test, you will immediately be able to print out a certificate of course completion for your CEU records.

You may take as many courses as you wish, but you may only take each course once during a year subscription cycle.

No, unfortunately due to contractual restrictions, our Text Courses are not included in the Unlimited Plan. However, we have plenty of audio/video courses to choose from to fulfill your continuing education requirements within the Unlimited Plan.

No, each user must create their own account, so that their certificate of completion has their specific information on it.

All of our text courses are available in PDF Format (Adobe Reader).  If you do not already have Adobe Reader, please download it here. All video courses are formatted for optimal viewing across all devices. You can preview a video course from our course catalog in advance to determine if the video will display properly on your device.

No, each course is independent from the other and the course modules do not have to be taken in any particular order.  For more information about each course module, click on the course title or details button for the full course description.

Using the Login (email address and password) that you established when you purchased the course, you can go back and review the course and take the post-test for up to one year.

Once you have purchased your course, an account is automatically established for you through our website.  You will be able to view/print the test questions and use them as you study the course material.  Once you have successfully completed the course, you can then answer the questions on our website and submit them for grading.  You must pass with a 70% or higher (unless otherwise stated on the Course Details page). If you fail the test, you will be able to go back and review the course and re-take the test (at no additional charge) until successful completion.

Your certificate will be available to print IMMEDIATELY after passing the post-test.  A passing post-test score is 70% (unless otherwise stated on the Course Details page). If you do not pass the test the first time, it will be assumed that you need to review the material for better understanding. You will then be redirected to the course, where you can review the material and take the test again until successful completion. The certificate is also automatically emailed to your email account.

Your LOGIN information allows you to access the courses you have already completed for up to one year. You can reprint your certificate during this time. After one year, all of your course information, including your certificate is stored in your account under the link CEU History.  This information is available to you for 5 years from the date of purchase.  After a period of 5 years, please contact us at info@advantageceus.com and we will be happy to assist you.

After one year from date of purchase, you will no longer have access to the Unlimited library.  You will need to purchase the plan again.

Due to the extremely low price of our Unlimited plan, we can not offer an extension.  You have one year from the date of purchase to complete your Unlimited Access courses.

Yes, your receipt will be e-mailed to you immediately following your purchase. Your receipt is also available in your My Account by clicking on the link labeled Receipts. You will be able to print it for your records or submit it to your employer for reimbursement.

Every state agency has different requirements. Some state agencies require their own approval. Others state agencies have a reciprocal agreement–meaning they automatically approve courses that are approved in other states. “No State Requirement” applies to states that do not have a state continuing competency/education requirement. Finally “Board Accepted” is applicable in states that do not have an approval process. AdvantageCEUs.com has reviewed the requirements in those states and has interpreted the requirements as being met by the course.

IMPORTANT: Please remember that state requirements are constantly changing. It is ultimately THE LICENSEE’S responsibility to determine approval for their state/discipline. We would, however, be happy to help with this process in any way we can.

ABSOLUTELY!! Most states have a process whereby the licensee may submit an application for a continuing education course to be approved. We would be happy to help supply you with the needed items (Instructor’s CV, Course Outline, etc..) that might be required.

Absolutely, in your account you will be asked for your license number, state and profession. Simply pick any state, your profession and fill in the number field with zeros (i.e. 0000). The system will allow you to now start adding or completing courses.

When/if you obtain a license, you can always log back into your account and click on the license tab and update your license information.

Course completion credit is automatically reported to CE Broker using our integrated software.  In order for this to work properly, you must add your license information in your user account as instructed. Our system verifies your license with CE Broker and tells you it is verified. Once you complete the course, your information is immediately transferred to CE Broker.  If you did not add your license information as instructed in your account, our system states “Will Not Report To CE Broker and your course information will not transfer/report to CE Broker. 

AdvantageCEUs.com currently only reports courses to CE Broker when REQUIRED by the state board.  (Users can always report courses manually).

If your state REQUIRES us to report to CE Broker, we report the results IMMEDIATELY after you complete the test.  However, it sometimes takes CE Broker 24-48 hours to post it to your online account (especially in peak season).

As long as your courses were taken ethically (within the proper contact hour time), then please reach out to us and we are happy to assist you.  If you have taken courses at an unethical speed, then they sometimes will not transfer.  Please remember that you agree to an attestation statement at the beginning of every test (stating you have read/watched the material in its entirety).  Courses sent to CE Broker are time/date stamped on the backside and boards are monitoring this closely.  If you have completed courses this way, it is your decision if you would like to submit them manually.

We are striving to make sure your experience meets all your CEU expectations. If, however, there is an issue that needs to be resolved, please contact us at: info@advantageceus.com or 405-974-0164 and we will work with you to find a satisfactory resolution.

Our Secure Sockets Layer (SSL) software is the industry standard and among the best available today for secure e-commerce transactions. All personal information is encrypted, including credit card numbers, names, and addresses, so it cannot be read over the internet. We strictly adhere to standards and guidelines provided for PCI compliance.

ADA accommodations are available upon request, please contact us at: info@advantageceus.com or 405-974-0164 for more information.

It is the policy of AdvantageCEUs.com to disclose any proprietary interests the instructor or provider has in a service or product that will be utilized in the course.

If you would like to cancel an online purchase and have NOT completed the course test, please contact us within 24 hours and we will refund the purchase price, minus the processing fee (that we are charged).  To avoid fraudulent refunds, if you have already obtained a certificate of completion, please contact us to lodge a legitimate complaint and explain why you proceeded through the test, survey and certificate generation steps before requesting a refund.

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